FAQ

Banner Image

Payment by Visa and MasterCard, Apple Pay.

- Hand wash or machine wash on delicate cycle.

- Maximum spin speed 600 rpm.

- Wash at a temperature of up to 30°C, always in a special laundry bag.

- Do not bleach/iron.

- Dry cleaning is prohibited. Only special treatment modes are allowed that take into account the individual characteristics of the materials.

- Do not use a dryer or dry on hot surfaces and heating devices, as this may cause staining of contrasting parts.

- Do not store in a bag/cover when wet for a long time.

There are two ways:

You can place an order on the website by adding products to the cart or via Instagram.

If you have any questions during the selection or purchase, write to Instagram. If we cannot answer your question immediately, our manager will definitely contact you within 48 hours.

Important! Requests sent on Friday will be processed the following Monday.

Delivery of goods across Ukraine is carried out by Nova Poshta.

During martial law, shipments are made within 4 business days after the store receives payment. The delivery cost is paid by the recipient, according to the carrier company's tariffs.

Calculate the average delivery cost by Nova Poshta: https://novaposhta.ua/shipping-cost/
After sending the order, you will receive a TTN number (waybill), by which you can track the parcel.

Instagram Image
Instagram
WIM
Instagram Image
Instagram Image
Instagram Image