We deliver orders throughout Ukraine via Nova Poshta, the fastest and most reliable logistics operator in the country.

Dispatch Time

• During martial law, orders are dispatched within 4 business days after payment is received and confirmed.

• We always strive to ship your order as quickly as possible; however, minor delays are possible due to the security situation in different regions.

Shipping Cost

• The shipping cost is paid by the recipient according to Nova Poshta’s official rates.

• The final delivery price depends on:

  • the weight and dimensions of the parcel;

  • the delivery type (to a branch or by courier to your address);

  • the distance between the sender's and recipient's cities.

For your convenience, you can calculate the estimated delivery cost on the Nova Poshta website:
novaposhta.ua/delivery

Delivery Options

• Delivery to a Nova Poshta branch — convenient if you prefer to pick up your parcel at a suitable time.

• Courier delivery to your address — ideal if you want your order delivered directly to your home or office.

Tracking Your Order

After your order is dispatched, you will receive a tracking number (TTN) that allows you to:

• check the delivery status;

• see the current location of your parcel;

• monitor the estimated delivery date.

You can track your shipment in the Nova Poshta mobile app or on their website.

Additional Information

• All items are carefully packaged to ensure safe transportation.

• If your parcel is damaged, delayed, or lost, you can contact Nova Poshta support or reach out to us — we’ll gladly help resolve the issue.