Privacy Policy

This Privacy Policy explains how the online store WIM (“we”, “us”, “the Store”) processes the personal data of its users.

1. Who We Are & Contact Information

The data controller responsible for your personal data is the online store WIM.
If you have any questions regarding data processing, you can contact us at: info@wimbrand.com.

2. What Data We Collect

We may process the following information:

first and last name;
shipping and billing address;
phone number, email address;
order details (products, amount, payment and delivery method);
information you provide via the contact form;
technical data (IP address, browser type, cookies, basic website analytics).

3. Why We Use Your Data

We process your personal data to:

Process and fulfill your order
– order handling, payment, shipping, returns.
Create and manage your customer account
– if you choose to register.
Provide customer support
– answering inquiries, handling complaints and returns.
Comply with legal obligations
– accounting and tax documentation.
Improve the Store's performance
– basic analytics, product popularity, website functionality.
Send marketing content
– only with your consent; you may unsubscribe at any time.

4. Who We Share Your Data With

We may share your data only as necessary to provide our services:

delivery services – for shipping your order;
payment providers – for processing and refunding payments;
hosting and technical support providers;
accountants, legal advisors, and other contractors supporting our operations.

All such parties are required to protect your data and use it only for agreed purposes.

5. Cookies

We use cookies to:

ensure the proper functioning of the website (cart, checkout, login);
remember your preferences;
provide basic analytics on website usage.

You can manage cookies through your browser settings. Disabling some cookies may affect certain Store functions (e.g., cart functionality).

6. How Long We Store Your Data

Order-related data is stored for the period required by law.
Account data is stored until you delete your account or request deletion.
Marketing data is stored until you withdraw your consent.

After these periods, the data is deleted or anonymized.

7. Your Rights

You have the right to:

obtain information about the personal data we process;
request correction of inaccurate or outdated data;
request deletion of your data in cases defined by law;
request restriction of processing;
object to processing for marketing purposes;
withdraw your consent at any time (if processing is based on consent);
submit a complaint to the relevant data protection authority.

To exercise your rights, contact us at info@wimbrand.com.

8. Data Security

We use technical and organizational security measures (secure connection, access control, etc.) to protect your data from unauthorized access, loss, or destruction.